“To come to us for feedback is huge. They sit down with you, they basically say how do you run your business, what will work for you, what doesn’t work for you in your current system, and how can we make it better?”
“There hasn’t been an issue that I’ve brought to their awareness that they weren’t able to solve and cater it to exactly what I need.”
“Starlight’s doing it the right way here by including their customers from the start to get their feedback. I think that was the biggest thing for us is that we were part of the process.”
Using the same trucks and the same drivers, MCM Disposal drove operational efficiency up in double digits by implementing Starlight. Michigan was largely closed down in the spring of 2020 because of the COVID-19 pandemic. Even with MCM Disposal’s roll-off operation at half its normal levels for March and April 2020, their annual revenue grew by 28% year over year as a result of implementing Starlight Software.
Tim and Jack started TJ Services in January of 2018 by purchasing one truck and several cans. As novices in the industry, they learned quickly that using the right tools to build a proper foundation for efficiency would be the key to rapid and sustainable growth. Over just the past year, TJ Services has grown by nearly 400%.
Brock Hill at Premier Recycle in San Jose, CA, hauls and sorts waste material from customers all across the San Francisco Bay Area. Premier needed to characterize materials, automate tracking and reporting on material sources and destinations, and correctly and automatically attribute appropriate taxes and fees. Brock needed this for his own customers, for third-party haulers coming to his facility, and for state and local jurisdictional reports. Starlight provided that full, end-to-end automated solution.