“To come to us for feedback is huge. They sit down with you, they basically say how do you run your business, what will work for you, what doesn’t work for you in your current system, and how can we make it better?”
“There hasn’t been an issue that I’ve brought to their awareness that they weren’t able to solve and cater it to exactly what I need.”
Lenzie Johnson I
“Starlight’s doing it the right way here by including their customers from the start to get their feedback. I think that was the biggest thing for us is that we were part of the process.”
Using the same drivers and trucks, MCM Disposal created operational efficiency. Michigan was largely closed down in the spring of 2020 because of the COVID-19 pandemic. Even with MCM Disposal’s roll-off operation at half its normal levels for March and April 2020, their annual revenue grew by 28% as a result of implementing Starlight Software.
Tim and Jack started TJ Services in January of 2018 by purchasing one truck and several cans. As novices in the industry, they learned quickly that using the right tools to build a proper foundation for efficiency would be the key to rapid and sustainable growth. Over just the past year, TJ Services has grown by nearly 400%.
By implementing the Starlight solution, U-LOAD-IT Dumpsters Inc. has not only improved overall morale between all the customers and drivers, it has also empowered the company to double their operations.
Even with MCM Disposal’s roll-off operation at half its normal levels for March and April, their yearly revenue grew by 28% as a result of Starlight.
Waste Advantage magazine sat down with Aaron Stienstra of U-Load-It of Kansas City to discuss the beneficial use of Starlight software at his company.
Starlight gives us the ability to provide the service to our customers that they demand and that we demand.
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